Contact Details of Regional Tax Offices (RTOs) in Pakistan — Complete Guide (2026)
If you are a taxpayer in Pakistan—whether a freelancer, salaried person, business owner, or non-resident Pakistani—you will deal with a Regional Tax Office (RTO) at some point.
A Regional Tax Office (RTO) is an administrative wing of the Federal Board of Revenue (FBR) responsible for handling tax matters of individuals and small to medium businesses in a specific geographical area.
Each Pakistani city or region is assigned an RTO. When you register your NTN (National Tax Number), FBR automatically assigns you to an RTO based on your home or business address.
You can explore FBR’s official website here:
➡️ https://www.fbr.gov.pk
An RTO mainly deals with:
- Income tax matters
- Sales tax on services (in some cases)
- Withholding tax compliance
- Registration, audits, and taxpayer facilitation
List of Regional Tax Offices in Pakistan
Below is the latest list of Regional Tax Offices (RTOs) in Pakistan along with their official contact details.
These details are taken from publicly available sources of FBR.
Regional Tax Office (RTO) Abbottabad
| Detail Type | Information |
| Address | Church، N-35, Mansehra Road , Near Abbottabad Prebyterian, Abbottabad |
| Phone | (0992) 9310473 |
| ccir.rto.abt@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map OF RTO Abbottabad |
Regional Tax Office (RTO) Bahawalpur
| Detail Type | Information |
| Address | 9MQ4+68P, Sarwar Shaheed Rd, Model Town, Bahawalpur |
| Phone | (062) 9255262 ext. 9255265 |
| ccir.rto.bwp@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map OF RTO Bahawalpur |
Regional Tax Office (RTO) Faisalabad
| Detail Type | Information |
| Address | Opp. Allied Hospital, Jail Road, Faisalabad |
| Phone | (051) 111 772 772 |
| ccir.rto.fsd@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Gujranwala
| Detail Type | Information |
| Address | G‑T Road, Gujranwala |
| Phone | 055‑9200733 |
| ccir.rto.guj@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Hyderabad
| Detail Type | Information |
| Address | A‑49, S.I.T.E Area, Hyderabad |
| Phone | 022‑9250011 |
| ccir.rto.hyd@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Islamabad
| Detail Type | Information |
| Address | Plot No# 20, Street No. 31, Service Road Mauve Area G-9/1, Islamabad |
| Phone | 051‑9106387 |
| ccir.rto.ibd@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office-I (RTO-I) Karachi
| Detail Type | Information |
| Address | 6th Floor Income Tax Building, Shahra-e-Kamal Ataturk, Karachi |
| Phone | 021‑99218658 |
| ccir.rtoII.khi@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office-II (RTO-II) Karachi
| Detail Type | Information |
| Address | Inland Revenue House, Plot# St-16, 17, Block 15, Gulistan-e-Jauhar, Karachi |
| Phone | 021‑99249500 |
| ccir.rtoIII.khi@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Lahore
| Detail Type | Information |
| Address | Mozang Chungi, Lahore, 54000 |
| Phone | (042) 99211955 |
| ccir.rtoII.lhr@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Multan
| Detail Type | Information |
| Address | LMQ Road, Nawan Shehr, Multan |
| Phone | 061‑9200815, 061‑9201452 |
| ccir.rto.mtn@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Peshawar
| Detail Type | Information |
| Address | XFXW+J4G, University Rd, University Town, Peshawar |
| Phone | (091) 9216139 |
| ccir.rto.pwr@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Quetta
| Detail Type | Information |
| Address | 6X2W+6VV, Spinny Road, Quetta, 87300 |
| Phone | (081) 9213125 |
| ccir.rto.qta@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Rawalpindi
| Detail Type | Information |
| Address | 12 Mayo Road, Rawalpindi |
| Phone | (051) 9292767 |
| ccir.rto.rwp@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Sahiwal
| Detail Type | Information |
| Address | Canal Colony, Sahiwal |
| Phone | (040) 9200192 |
| ccir.rto.sahiwal@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Sargodha
| Detail Type | Information |
| Address | Shahi Palace, Chatha Town, Lahore Road, Sargodha |
| Phone | (048) 9230647 |
| ccir.rto.sgd@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Sialkot
| Detail Type | Information |
| Address | Kutchery Road, Sialkot |
| Phone | (052) 9250430 |
| ccir.rto.skt@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Regional Tax Office (RTO) Sukkur
| Detail Type | Information |
| Address | Main Income Tax Building, Queens Road, Sukkur |
| Phone | 071‑9310140, 071‑9310139 |
| ccir.rto.skr@fbr.gov.pk | |
| Office Timings | Monday–Friday, 9:00 AM – 5:00 PM |
| Google Maps Location | View Map |
Role and Importance of Regional Tax Offices
Regional Tax Offices play a key role in Pakistan’s taxation system. They act as the bridge between taxpayers and FBR.
Here’s why RTOs are important:
- They maintain taxpayer records.
- They help individuals file and update their tax profiles.
- They process exemptions, refunds, and tax notices.
- They provide guidance through facilitation centers.
- They ensure tax laws are implemented at the regional level.
Without RTOs, FBR would not be able to manage millions of taxpayers across Pakistan.
Key Functions Performed by RTOs
Every Regional Tax Office performs several important functions. These include:
1. NTN Registration & Profile Updates
RTOs manage the registration of:
- Individuals
- AOPs (Association of Persons)
- Companies
They also update taxpayer profiles, address changes, bank details, and economic activities.
Learn about NTN registration:
➡️ https://iris.fbr.gov.pk
3. Audit & Assessment If your return is selected for audit, the case is handled by your RTO.
4. Withholding Tax Compliance Businesses must submit withholding statements. RTOs ensure compliance and issue warnings or notices if required.
5. Refunds & Adjustments If you are eligible for a refund, the RTO processes your application.
6. Taxpayer Facilitation They guide individuals on filing returns, responding to notices, and using IRIS.
7. Issuance of Exemption Certificates
Such as:
- Salary exemption
- Exporter exemption
- Non-resident withholding exemption
How to Check Your RTO Jurisdiction in FBR IRIS
Finding your RTO is very simple through FBR IRIS.
Step-by-Step Guide:
- Visit FBR IRIS Portal
➡️ https://iris.fbr.gov.pk - Login with your CNIC + password
- On the left menu, click Registration → Modify Taxpayer Registration
- Your RTO jurisdiction will appear under “Commissioner Jurisdiction”.
This is the RTO responsible for your tax matters.
Taxpayer Services Offered by Regional Tax Offices
RTOs provide multiple services to help taxpayers.
Common Services Include:
- NTN registration & changes
- Assistance with filing tax returns
- Guidance on tax notices in IRIS
- Support for withholding statements (for businesses)
- Issuance of certificates
- Solving login or profile issues
- Verification of documents
- Correction of tax challans (CPR)
You can also submit complaints online:
➡️ https://ecrm.fbr.gov.pk/Home/RegisterComplaint
When You Need to Visit Your Regional Tax Office
Even though most services are available online, sometimes visiting the office becomes necessary.
You may need to visit the RTO for:
- Profile correction (like wrong RTO assignment)
- Verification of bank account for refunds
- Responding to audit notices
- Business registration physical verification
- Signature verification for AOPs
- Manual document submission (in rare cases)
Documents Required for RTO Visits
Before visiting your Regional Tax Office, keep the following documents ready:
For Individuals
- Original CNIC + copy
- Proof of address (utility bill, rent agreement)
- Bank account certificate
- Employment letter (if salaried)
- Business details (if self-employed)
For Freelancers
- Upwork/Fiverr profile screenshots
- Bank/Remittance statements
- Export invoices
For Businesses
- Partnership deed (for AOP)
- Incorporation documents (for companies)
- NTN certificate
- Electricity bill of business place
How to Contact Your Relevant Regional Tax Office
You can contact your RTO through:
1. Phone Call
Every RTO has a helpline number (shared above).
2. Email
You can email documents or queries to the official RTO email.
3. Visit in Person
Best when urgent matters need resolution.
4. FBR Helpline
Available 8:30 AM – 10:30 PM
➡️ 051-111-772-772
➡️ helpline@fbr.gov.pk
Difference Between RTO and FBR Headquarters
| Feature | Regional Tax Office (RTO) | FBR Headquarters |
| Jurisdiction | City/Region | Entire Pakistan |
| Role | Operational & service level | Policy making & national administration |
| Interaction with taxpayer | Direct | Very limited |
| Handles audits | Yes | Rarely |
| Issues notices | Yes | Through IR offices |
In short, RTO = practical tax matters, while FBR HQ = policy & administration.
Common Issues Taxpayers Face at RTOs
Taxpayers in Pakistan often face challenges such as:
- Delay in processing applications
- Difficulty in reaching officers on the phone
- Lack of clear guidance
- Miscommunication in notices
- Long queues during peak filing season
- Wrong RTO assignment due to incorrect address
Luckily, many of these issues can be solved using:
- Online complaint portal
- FBR’s helpline
- Visiting the facilitation center
Useful Tips for Dealing with RTO Matters Smoothly
Here are some practical tips:
✅ Always carry photocopies of your documents
✅ Visit early in the morning
✅ Note your tracking number
✅ Check IRIS regularly
✅ Be polite but firm
✅ Keep digital scans of records
FAQS
1. Can I change my RTO?
Yes, if your address changes. Submit a modification request in IRIS and follow instructions.
2. Do freelancers need to visit RTO?
Mostly no. Almost everything is done online.
3. Are RTO services free?
Yes, all tax-related services are free of cost.
4. Can I file taxes without visiting RTO?
Yes, 100% online filing is available through IRIS.
5. How long does RTO take to update tax profile?
Usually 1–7 working days.
Conclusion
Regional Tax Offices (RTOs) are the backbone of Pakistan’s tax administration system. Whether you are a freelancer, a salaried person, a business owner, or a non-resident Pakistani, your RTO helps you manage your tax compliance smoothly.
From NTN registration to audits, profile updates, and taxpayer facilitation, RTOs make the tax system accessible to everyone.
Knowing your RTO, understanding its services, and learning how to contact them ensures that you stay compliant and avoid unnecessary issues.
If you need to interact with an RTO, use this guide to make your experience smooth, quick, and stress-free.
