FBR Helpline Number & contact details 2026
If you are facing issues with tax filing, NTN registration, or the IRIS portal, the FBR helpline number is the fastest way to get official assistance. The Federal Board of Revenue provides multiple contact options to ensure taxpayers across Pakistan receive timely guidance and complaint resolution.
This guide includes the official FBR helpline contact number, email address, office timings, and city-wise support details.
Official FBR Helpline Contact Details
For general tax queries, portal issues, and complaint registration, you can use the following official contact channels:
- FBR Helpline Number: 051-111-772-772
- FBR Helpline Email: helpline@fbr.gov.pk
- Official Website: www.fbr.gov.pk
These contact options are designed to help with income tax returns, sales tax registration, ATL surcharge payments, and technical issues related to online filing.
For the most accurate and updated information, always verify details through the official FBR website.
FBR Helpline Timing
The FBR helpline operates during standard government working hours. Typically, support is available:
- Monday to Friday
- 9:00 AM to 5:00 PM
During special tax initiatives, such as asset declaration schemes or return deadlines, extended hours or 24/7 support may be provided. Taxpayers are advised to call during working hours for faster response and reduced waiting time.
City-Wise FBR Helpline Support
Although the national helpline handles most queries, taxpayers often search for regional assistance in major cities. Below are the main locations frequently searched by users:
FBR Helpline Number Lahore
Taxpayers in Lahore can contact their Regional Tax Office (RTO) or use the national helpline for general guidance.
Regional Tax Office (RTO) Lahore
- 📞 Phone: (042)99211827
- 📍 Address: RTO Lahore, Nabha Road, Lahore
- 🕒 Office Hours: Monday–Friday (9:00 AM – 5:00 PM)
For income tax return issues, ATL surcharge, and audit notices, contacting the Lahore RTO directly may speed up resolution.
FBR Helpline Number Karachi
Residents and businesses in Karachi are generally served by the Regional Tax Office (RTO) and Large Taxpayers Office (LTO).
Regional Tax Office (RTO) Karachi
- 📞 Phone: (021)992211782
- 📍 Address: RTO Karachi, Saddar, Karachi
- 🕒 Office Hours: Monday–Friday (9:00 AM – 5:00 PM)
Large corporate taxpayers may need to contact the LTO for specific compliance matters.
FBR Helpline Number Islamabad
Taxpayers located in Islamabad can directly contact the central offices along with the national helpline.
Regional Tax Office (RTO) Islamabad
- 📞 Phone: (051)111772772
- 📍 Address: Constitution Avenue, Islamabad
- 🕒 Office Hours: Monday–Friday (9:00 AM – 5:00 PM)
Islamabad offices often handle federal-level matters and technical escalations.
FBR Helpline Number Gujranwala
For individuals and businesses operating in Gujranwala, the regional tax office provides localized support.
Regional Tax Office (RTO) Gujranwala
- 📞 Phone: (055) 9200733
- 📍 Address: Civil Lines, Gujranwala
- 🕒 Office Hours: Monday–Friday (9:00 AM – 5:00 PM)
This office handles NTN registration, tax notices, and return filing support for the surrounding districts.
National FBR Helpline
If you are unsure which regional office to contact, you can use the centralized FBR helpline:
- 📞 051-111-772-772
- 📧 helpline@fbr.gov.pk
The national helpline can route your query to the appropriate department if needed.
FBR IRIS Portal Support
If you are experiencing login errors, registration problems, or difficulty submitting tax returns, you can seek assistance regarding the online tax system managed through FBR IRIS.
Common issues handled by the IRIS helpline include:
- Income tax return submission errors
- Password recovery and account access issues
- NTN registration and modification
- Sales tax return filing
- Withholding tax statements
Providing your NTN or CNIC number during the call helps representatives assist you more quickly.
How to Register a Complaint with FBR
If your issue is not resolved through general guidance, you can formally register a complaint. When you contact the FBR complaint helpline:
- Your case is logged into the system.
- A tracking or reference number is issued.
- The matter is forwarded to the relevant department.
Simple issues are typically resolved within 24 hours, while technical or legal matters may take up to three working days. You can also submit written complaints via email for documentation purposes.
Email and Online Support
Taxpayers who prefer written communication can send detailed queries to the official FBR helpline email address. Email support is especially useful when:
- Attaching supporting documents
- Reporting technical portal errors
- Submitting written complaints
- Seeking clarification on tax notices
The online support system ensures transparency and documented responses for compliance matters.
Services Covered by the FBR Helpline
The FBR Pakistan helpline assists with a wide range of tax-related services, including:
- NTN registration and verification
- Income tax return filing
- Active Taxpayer List (ATL) surcharge issues
- Sales tax registration
- Withholding statements
- Tax compliance guidance
Whether you are an individual filer, salaried person, business owner, or corporate entity, the helpline is structured to provide reliable assistance.
Frequently Asked Questions
What is the official FBR helpline number?
The official FBR helpline contact number is 051-111-772-772.
Can I contact FBR through email?
Yes, you can email your queries to helpline@fbr.gov.pk for written assistance.
What are FBR helpline timings?
The helpline generally operates Monday to Friday during standard working hours, with extended hours during peak tax seasons.
Is there separate support for IRIS portal issues?
Yes, IRIS-related issues such as login errors or return submission problems are handled through the FBR helpline and technical support system.
How long does complaint resolution take?
Most standard complaints are resolved within 24 hours, while complex matters may require up to three working days.
Conclusion
The Federal Board of Revenue has established a structured helpline system to assist taxpayers across Pakistan. Whether you need help with NTN registration, income tax filing, ATL issues, or IRIS portal access, the FBR helpline number, email support, and online portal provide reliable assistance.
For accurate and up-to-date contact details, always refer to the official FBR website before making a call. Timely communication ensures faster issue resolution and smoother tax compliance.
